Integrate with Custom Shipping Solutions

Today’s customers want fast deliveries, quick updates, and a seamless customer experience. With such high customer expectations, it can be hard for companies to comply if their retail supply chain has errors or inefficiencies, data entry errors, or siloed data. Many vendors face this situation regularly by using a separate fulfillment process from their shipping platform with no integration services. 

Using separate fulfillment and shipping platforms requires vendors to switch back and forth between platforms to complete orders and provide updates when customers place an order. This time-consuming process can result in a poor overall customer experience with delayed shipping times, late tracking updates, or inaccurate tracking numbers due to manual entry errors. 

Shipping integrations allow for seamless communication between your fulfillment and shipping platforms and other software such as ERP, CRM, finance platforms, and more. Shipping integration takes the hassle out of fulfillment and shipping and can even lower customer shipping rates by removing the vendor invoicing step.

Without integration, information from your shipping platform remains siloed from your fulfillment and other software platforms, meaning you must use manual entry to exchange data. This often results in manual data entry errors and is incredibly time-consuming and expensive. Keeping your information siloed in separate systems also makes it difficult to scale your business effectively. Integration reduces errors and saves you time and money, which allows you to scale your business effectively and quickly. 

Additional benefits include:

• Reduced Errors: Integration eliminates the need for manual entry, reducing entry errors.
• Greater Efficiency: Automated services allow you to quickly update retailers and customers. 
• Reduced Expenses: Fewer errors and reduced markup costs save your business money in the long run. 
• Increased Customer Satisfaction: Integration allows customers to get faster shipping and order updates. It also allows them to automatically check the status of their order without the need to call your team, saving time for you and your customer. 
• Better Reporting: When you have up-to-date data it’s easier to provide up-to-date analytics and know where your business is at any given time. 

With integration, your time will be better spent expanding your business rather than fulfilling every step of the order process. Going back and forth from platform to platform is time-consuming and takes away from your bandwidth to scale and grow your business.

The options for shipping integrations are virtually limitless, and custom integrations from DocInfusion make the process straightforward and seamless. Our experts have years of experience and can help you integrate shipping platforms such as:

Our team at DocInfusion provides custom, white glove integration services customized to meet your business needs. While many integration services only provide out-of-the-box or DIY solutions, we make sure your systems are integrated the way you need them to be so only the platforms you need are connected. With custom integrations, there’s no need to jump back and forth between software platforms to fulfill customer orders. 

Whether you’re a manufacturer, retailer, or B2B, get the most out of your business software and exchange data with the click of a button with shipping integrations.